Reimagine customer experience with Humanised Automated Phone calls
“Communication – the human connection – is the key to personal and career success.” – Paul J. Meyer You might have come across automated calls used by businesses. There’s a good reason for their popularity. For any successful business, marketing is crucial. However, an even more critical aspect, foundational to all marketing and customer services, […]
Why is CCM software extremely expensive?
Have you ever wondered why Customer Communication Management (CCM) software comes with such a hefty price? It’s a question that many businesses, especially those in the insurance sector, grapple with. The truth is, while the initial cost may seem high, the long-term benefits and efficiencies it brings can far outweigh the expense. According to research […]
Bridging the corporate communications gap with localization
The world of digital communications in business is evolving. Many businesses are beginning to realize the importance of Customer Communications as a sure-fire way to reach new users and thus expand into the newer market. With the hope of creating market opportunities beyond borders, these businesses are optimizing how to identify their customers, prospect them […]