Benefits of creating a newsletter marketing strategy
When it comes to advertising your business, raising brand awareness, and attracting new visitors to your website, newsletter marketing is among the most effective strategies. Its return on investment (ROI) is extraordinarily high and its cost is minimal. What are you waiting for if you haven’t started using it yet? Newsletter marketing strategy offers numerous […]
How will you choose Your Customer Communication Channels in 2023?
For a business that wants to keep as many customers as possible interested, you want to know what customer communication channels will keep your current customers close and help you reach new ones. Which ways of getting in touch with your customers will work best in 2023? We’ll talk about them here. 1. VIDEO & […]
Reimagine customer experience with Humanised Automated Phone calls
“Communication – the human connection – is the key to personal and career success.” – Paul J. Meyer You might have come across automated calls used by businesses. There’s a good reason for their popularity. For any successful business, marketing is crucial. However, an even more critical aspect, foundational to all marketing and customer services, […]
Top 10 examples of Customer Retention Strategies That Work
WHAT DOES “CUSTOMER RETENTION” MEAN? Customers that knowingly make repeat purchases of your goods or services are considered loyal. The influence of a single devoted client who makes multiple purchases over the span of a year is greater than that of several transient customers. If you put in the effort to ensure the satisfaction and […]
Top 10 pdf fillable form generators
No matter if you are dealing with documents for school, money, or yourself, you will have to fill out forms. Form filling is becoming more and more important, so you need to find a quick and easy way to do it. If you’re still paying a lot of money to hire experts, it might be […]
Transactional Email Design: Examples and Best Practices
If you’re running a business that stays connected with customers through emails, then understanding transactional emails is key. They might have a specific use, but they are essential for any business wanting to engage with customers based on what they do. Transactional emails serve a specific purpose tied to a user’s action, such as a […]
ADA Compliance – Need For Accessible Email Automation
Introduction ADA compliance generates a growing need for email automation for businesses looking to make their customer communications inclusive and accessible. According to The World Bank, a billion people live with some form of disability. There are four categories of disabilities – visual, auditory, mobility, and cognitive. Visual, motor, and cognitive impairment create frictions that limit the ability […]
Why is CCM software extremely expensive?
Have you ever wondered why Customer Communication Management (CCM) software comes with such a hefty price? It’s a question that many businesses, especially those in the insurance sector, grapple with. The truth is, while the initial cost may seem high, the long-term benefits and efficiencies it brings can far outweigh the expense. According to research […]
Customer Communications in BPM & its impact on the bottomline of Businesses
Efficient and automated business processes are the cornerstone of a successful business. Many Fortune 500 companies use enterprise-grade software such as Pega BPM, Appian BPM suite, Decisions BPM, etc., to fulfil their business process automation needs. These BPM software solutions streamline the complex business processes of companies through various automated business workflows involving multiple internal stakeholder […]
CCM : Top 5 Trends That You Are Missing Out In 2023
The world of Customer Communication Management solutions is evolving faster than ever. As more innovations arrive into the market that can help businesses achieve excellent customer communications, many trends arise. These modern CCM trends focus on elements of personalization and localization in customer communications and advanced automation that help create and share relevant content across all communication […]