Last Modified: September 1, 2025
This Privacy Notice ("Privacy Policy") for Perfect Doc Studio, owned and operated by Tekclan Software Solutions Pvt. Ltd. (doing business as YuniQ) ("we", "us", or "our"), describes how and why we might access, collect, store, use and/or share ("process") your personal information when you use the Application. We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. Any terms that are not defined herein are as per definitions of Terms and Conditions of Service.
This Privacy Policy applies to both individuals and Entity (such as a company, organization, or institution) who access or use the Application and engage with us in other related ways, including any sales, marketing, or events. The terms "you" and "your" refer to both the individual user and any Entity. By agreeing to the Terms and Conditions of Service and using the Application, you acknowledge and agree to the terms of this Privacy Policy, regardless of whether you are accessing the site personally or as a representative of an organization. If you do not want your information processed in accordance with this Privacy Policy in general or any part of it, you should not use our Application.
This Privacy Policy applies to the information we collect:
For account registration, billing, authentication, support, and analytics, we are the controllers of your personal information. For Customer Data and User Content that you or your organization upload into the Application, we act solely as a processor on behalf of you.
We use this information to operate, maintain, improve and provide the features and functionality of the Application to you and to correspond with you. By using our services and accessing the Application, you consent to the collection and use of such information as outlined in this Privacy Policy. We do not engage in any automated decision-making, including profiling, that produces legal or similarly significant effects concerning you.
Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.
This Privacy Policy does not apply to information collected by any third party except as explicitly stated in this Privacy Policy; or any third party (including our affiliates and subsidiaries), including through any application or content that may link to or be accessible from or through the Application.
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. This Privacy Policy may change from time to time. Your continued use of this Application after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.
We collect personal information that you voluntarily provide to us when you register on the Application, when you participate in activities on the Application, or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Application, the choices you make, and the features you use. The personal information we collect may include the following:
Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All the payment data is handled and stored by Stripe. You may find their privacy notice link here: https://stripe.com/in/privacy.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
We process your personal information for reasons such as to facilitate account creation and authentication and otherwise manage user account and to deliver and facilitate delivery of services to you.
We only process your personal information when we believe it is necessary, and we have a valid reason to do so under applicable law to provide you with the Application or to fulfil our contractual obligations.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
We may process your information if you have given us consent to use your personal information for a specific purpose, or in situations where your permission can be inferred.
In some circumstances, we may be legally permitted under applicable law to process your information without your consent, for example:
If you are a part of a Team, then any information or content that you create in that Team or activity you take within the Team may be shared with other Team members and the Admin Users. The Admin Users may also move, delete or edit any items you share with the Team. You should ensure that any personal information, confidential information, or User Content that you would like to keep private is retained in your Account.
By registering an Account, you agree to receive service-related communications. You may also opt into marketing emails. You can unsubscribe from marketing communications at any time by clicking the unsubscribe link or emailing us at privacy@perfectdoc.studio. Transactional emails are essential to the service and cannot be opted out of.
We use session recording third-party to record user interactions within the Application for debugging and product improvement. This may capture on-screen actions and navigations. For users in the EU/UK, session recording will only occur with your consent, which you may withdraw at any time.
Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices. Cookies can be either first-party (set by us) or third-party (set by others).
We use cookies if you have an Account in the Application. Cookies enable us to offer the Application to you and to understand the information that we receive about you. This Section explains how we use cookies and the choices you have.
We use essential cookies to provide, protect, and enhance the functionality of the Application. These cookies are stored for a period of up to two (2) years from the date of collection to facilitate seamless login to your Account where the cookies are resident to you. You may delete cookies at any time through your browser settings. The types of cookies used may be modified from time to time as the Application is updated or improved.
We use the following types of cookies on our Application.
Our Application may contain links to third-party websites, tools, or integrations. We are not responsible for the privacy practices or the content of these third parties. Please review the privacy policies of such third-party services before interacting with them.
Our Application is not intended for children under 18 years of age or the age of majority in your jurisdiction, if higher. No one under age of 18 may provide any information to or on the Application. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Application or through any of its features. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at privacy@perfectdoc.studio.
As part of our Application, we provide AI features. This is used to enhance your experience and provide you with innovative solutions.
We provide this feature through third-party service providers. Your input and output (other information if necessary) will be shared with and processed by these providers to enable your use of the Application and as per terms mentioned in this Privacy Policy. The processing and handling of AI features are provided in AI Terms and Conditions.
You can review and change your personal information by logging into the Application and visiting your Account profile page or contacting support@perfectdoc.studio.
Mandatory information required for system functionality shall not be removed/deleted from the Application as it will provide disruptions to the usage and services.
We may transfer, store, and process your information in countries other than your own and we rely on Standard Contractual Clauses or equivalent safeguards approved under applicable data protection laws. Our (third-party) servers are located in Germany. If you are accessing our Application from outside Germany, please be aware that your information may be transferred to, stored by, and processed by us in the facilities of the third party.
Our privacy practices are designed to comply with applicable privacy laws in the jurisdictions where we operate. However, privacy laws vary by country, state, or region, and certain rights or obligations outlined in this Privacy Policy may not apply universally. If you reside in a jurisdiction with specific privacy laws, we encourage you to familiarize yourself with those laws to understand your rights and obligations fully.
We retain Customer Data only for the duration of providing the service for you and delete or return it within thirty (30) days after termination, unless retention is required by law.
All such data is stored securely on our cloud infrastructure hosted by Microsoft Azure. By using the Application, you acknowledge and agree to this ongoing storage and retention of your data.
If you wish to have your data deleted, you may contact us at privacy@perfectdoc.studio. Upon receipt of a legitimate deletion request, we will take reasonable steps to permanently delete your data from our systems, subject to any legal or regulatory retention obligations.
We store and process all user data on Microsoft Azure's cloud infrastructure. While we rely on Azure's robust security and compliance capabilities, we remain solely responsible for the handling, retention, and protection of your data as per this Privacy Policy.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Application. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained in the Application.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Application, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Application home page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Application home page, or through any means that is feasible for both parties. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Application and this Privacy Policy to check for any changes.
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: privacy@perfectdoc.studio.
To register a complaint or concern, you may contact us via privacy@perfectdoc.studio with a detailed description of your concern. Upon receipt, we will acknowledge your complaint within ten (10) business days and begin an investigation. We may request further details if necessary. We aim to resolve your concern and provide a response within sixty (60) business days. If you are not satisfied with the resolution, we will guide you on the next steps, including any applicable dispute resolution mechanisms.
By using Perfect Doc Studio, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.